Senior Associate - HR Knowledge Management

Job Summary

Skip to main content Senior Associate - HR Knowledge Management remote type On Site India - Hyderabad Full time Posted Yesterday R-253983 Career Category Human Resources Job Description The Senior Associate – HR Knowledge Management is responsible for managing and enhancing the HR knowledge ecosystem to support efficient, accurate, and user-friendly access to HR information. This role combines strategic content management, platform stewardship, and cross-functional collaboration to ensure HR knowledge is current, compliant, and aligned with business objectives. The ideal candidate has a keen eye for detail, a passion for digital knowledge tools, and a proactive mindset in supporting a culture of self-service and continuous improvement. Key responsibilities Knowledge Content Strategy & Governance - Develop and maintain high-quality HR knowledge content across our internal knowledge platform, ServiceNow. - Implement and manage content governance processes, including content lifecycle management, version control, and periodic audits. - Ensure alignment of knowledge content with internal policies, and ensure consistent tone, format, and branding across all HR knowledge materials. Platform Ownership & Optimization - Serve as a subject matter expert and administrator for HR knowledge...