Production Support Engineer - Senior Associate

Job Summary

Skip to main content Click '' to confirm you are giving consent to cookies being used. LEARN MORE Production Support Engineer - Senior Associate Hyderabad, India Full time Posted Today time left to apply End Date: August 28, 2026 (22 hours left to apply) R-795644 Role Summary & Description: We are seeking a Production Support Engineer with 5 to 9 years of experience to support day-to-day operations of the RSA Archer GRC platform. This role involves monitoring system health, resolving incidents, managing user access, and collaborating with technical teams to support configurations and upgrades. The ideal candidate will have a keen interest in GRC platforms, good troubleshooting skills, and a willingness to learn and grow in a fast-paced enterprise environment. Core/Must have skills: - Provide L2/L3 production support for Archer GRC applications and related integrations. (Good to have) - Support platform upgrades, patching, Vulnerability remediation, configuration change Implementation, production validation, and deployment activities. - Hands on managing incidents, problem tickets, and perform RCA for recurring issues. - Monitor infrastructure health, availability, performance, and capacity using enterprise monitoring tools and taking...