Account Delivery Manager

Job Summary

We use cookies (or similar technologies) to personalize content and ads, to provide social media features and to analyse our traffic. By clicking "Accept ", you agree to this and the sharing of information (What data we collect)(https://www.hp.com/us-en/privacy/privacy.html?section=What-Data-We-Collect)about your use of our site with our affiliates & partners. Please find out more aboutUse of cookies(https://www.hp.com/us/en/privacy/use-of-cookies.html). Account Delivery Manager Account Delivery Manager Description - Job Summary • This role is responsible for strategy formulation in areas like escalation and change management, cost management for all service delivery requirements, and high-risk project oversight. The role leads cross-functional efforts, ensures SLA delivery and policy compliance, thereby contributing to organizational growth. The role proactively manages issues that could impact service delivery, identifies and drives transformation optimization while managing scope, resources, cost of delivery and coordination. Responsibilities • Formulates strategies in areas like performance metrics, escalation, change management, and communication with customers. • Owns expense/cost targets for all service delivery requirements, developing, implementing, and monitoring expense controls. • Manages high-risk projects, leads cross-functional teams, and implements corrective actions. • Oversees timely SLA delivery, manages vendor negotiations, and contributes to account and strategic plans. • Identifies revenue opportunities, ensures policy compliance, and contributes to organizational goals...