Job Summary
Kiosk mode Technical Support Expert, Enterprise Customer Success Technical Support Expert, Enterprise - R15004 - Remote - Remote, United States - Customer Success Add to favorites View favorites Customer Care Expert - Enterprise Start Date: October 19th - Training is 8-10 weeks remote. There is no PTO allowed during training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email. What you’ll do (Responsibilities) - Troubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers. - Diagnose and resolve issues...
Unlock Full Details & Apply
Sign in to view the full job description, apply directly on the company portal, and save this job to your AI tracker.
Sign In to Apply