Job Summary
We use strictly necessary cookies to collect data while you use this website. The cookies we gather allow our site to operate. To learn more about how we use cookie data, visit our Cookie Notice. Please Note: Strictly Necessary Cookies are required for our site to perform its basic functions. These are always active and are not disabled even if you select ' ’. Ops Sup Analyst 1 - C09 - PUNE remote typeHybrid The Quality Assurance Ops Support Analyst 1 is an entry-level position responsible for supporting quality assurance and operational control activities within Core Operations. The role includes conducting quality reviews, monitoring adherence to established processes and regulatory requirements, maintaining documentation, identifying process gaps, and supporting continuous improvement initiatives in coordination with Operations, Compliance, and Business teams. Additionally, the Quality Assurance Analyst serves as a liaison between operations staff, relationship managers, project managers, custodians, and clients. The overall objective of this role is to ensure high-quality service delivery, operational excellence, and compliance with Citi policies, procedures, and regulatory requirements. Responsibilities - Perform quality assurance reviews and business analysis...
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