Manager Centralized Study Support

Job Summary

Amgen Manager Centralized Study Support remote type On Site Career Category Clinical Development Job Description This position requires People Management experience, Resource Allocation/Planning/Management experience ABOUT THE ROLE Role Description: The Manager, CSS is accountable for hiring, managing, mentoring and growing a team of Study Delivery Associates and Sr Associates. The role is accountable for continually developing the CSS roles within their team, ensuring they are positioned to deliver high-quality operational support to clinical programs and managing performance issues effectively and compassionately. Roles & Responsibilities: Team Management Recruit, onboard and train (in partnership with R&D Training) new team members to meet current and future program needs Provide regular mentoring, coaching and competency development support for all direct reports Proactively manage team risks, including attrition and performance challenges. Foster a positive team culture, focused on collaboration, open communication, accountability and continuous growth. Organize and lead continuous development training sessions where appropriate Resource Allocation & Program Engagement Collaborate with Resource Points of Contact to ensure optimal assignment of team members based on skills, experience, and workload. Monitor resourcing needs and proactively address capacity or skill gaps. Ensure team members are appropriately prepared for their roles within each assigned program. Capability Development & Continuous...