SVP - Operations Support Group Manager - Workforce Optimization

Job Summary

We use strictly necessary cookies to collect data while you use this website. The cookies we gather allow our site to operate. To learn more about how we use cookie data, visit our Cookie Notice. Please Note: Strictly Necessary Cookies are required for our site to perform its basic functions. These are always active and are not disabled even if you select ' ’. SVP - Operations Support Group Manager - Workforce Optimization remote typeHybrid The Operations Support Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. Responsibilities: - Design, oversee, and evaluate operative strategies to have efficient processes, improve the customer experience, and reduce losses to the institution - Design strategies that generate improvements - Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory...