Manager, Enterprise Operations

Job Summary

Manager, Enterprise Operations time left to apply End Date: August 31, 2026 (13 days left to apply) Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Enterprise Operations Overview • Globally partnering with our Customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification and new business generation. • Provide 24x7x365 technical operations support for MasterCard’s global infrastructure; with focus on minimizing impact to Customers and internal users. • Manage those who monitor the infrastructure, and be a key stakeholder in MasterCard Incident and Change Management processes. • Regularly perform data analysis to determine MasterCard’s performance and identify areas of improvement. • Have you worked in a control center environment? • Do you like to triage and drive events to resolution? • Do you like to interact with Customers,...