Job Summary
(https://jobs.ashbyhq.com/ashby) Mid-Market Customer Success Manager - Americas Location Remote - US Employment Type Full time Location Type Remote Department Customer Success Dedicated Customer Success High Touch Customer Success Compensation US US $110K – $140K • Offers Equity SF & NYC SF & NYC $126.5K – $161K • Offers Equity CAD Canada $110K – $140K • Offers Equity The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. Overview(https://jobs.ashbyhq.com/ashby/38281574-0880-473a-a4f1-bfbb7eedfa18)Application(https://jobs.ashbyhq.com/ashby/38281574-0880-473a-a4f1-bfbb7eedfa18/application) About this Role Hi, I’m Denise(https://www.linkedin.com/in/deniseeures/), and I’m the Head of High-Touch (Mid-Market) Customer Success at Ashby. Our team is passionate about shaping and scaling an exceptional customer experience for our high-touch customer segment, which primarily supports mid-market and growth-stage organizations. I’m excited to be hiring our next CSM as we continue expanding globally. As a member of our Customer Success team, you will help us continue to grow our High-Touch Customer Success function. In this role, you’ll partner closely with customers to drive adoption, deliver strategic guidance, conduct product trainings and partnership reviews, and identify opportunities...
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