Job Summary
🍪 Dismiss Privacy Notice This website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. Dismiss Relationship Manager - HNI Customers - Paytm Money Ltd Mumbai, Maharashtra Sales – Paytm Money / On-roll / On-site apply for this job(https://jobs.lever.co/paytm/0c8e02de-6720-4e2c-9742-aa4f35ec8327/apply) Job Description: Role: Relationship Manager – MTF HNI Segment Objective of the Role Drive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book. Key Responsibilities 1. HNI Client Engagement Own a portfolio of HNI MTF clients Drive regular engagement through calls, messages, and structured outreach Educate clients on MTF usage, leverage opportunities, and platform features 2. Revenue & Book Expansion Increase MTF utilization among assigned clients Identify upsell opportunities across equity + MTF Improve wallet share per client 3. Activation & Retention Reactivate dormant HNI users Reduce churn in high-value segments Ensure consistent usage of MTF facility 4. Relationship Management Act as single point of contact for assigned HNI users Resolve queries in coordination with support/product teams Build trust and long-term engagement 5. Market Intelligence Gather user feedback and competitive insights Share patterns from HNI cohort...
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