Job Summary
🍪 Dismiss Privacy Notice This website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. Dismiss Business Operations Manager - Telco Mumbai, Maharashtra Telco – Telco Operations / On-site apply for this job(https://jobs.lever.co/paytm/7b89d34b-9a61-43e2-b336-1d33941f3dd9/apply) About the Role: We are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives. Key Responsibilities: - Own and manage end-to-end business operations for Telecom VAS products and services. - Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations. - Build and maintain strong relationships with key stakeholders across telecom operators and internal teams. - Monitor operational performance, identify issues proactively, and drive timely resolution. - Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery. - Manage operator onboarding, service launches, and ongoing operational requirements. - Track business KPIs, prepare operational reports, and provide actionable insights to leadership. - Drive process improvements to enhance operational efficiency and customer experience. -...
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