Job Summary
Careers Quality Engineer | NPI(New Product Introduction) exp remote type Hybrid Meet the team As Quality Engineering team, we bridge the gap between innovation and reliability by managing the entire product lifecycle from NPI through to mass production and field deployment. We define rigorous quality standards, establish Six Sigma goals, and perform deep-dive failure analyses to mitigate risks before they reach the customer. Our team actively monitors factory yields and investigates RMAs to drive continuous improvement across all production lines. By serving as the steadfast "Voice of the Customer," we resolve complex escalations and utilize data-driven insights to predict and prevent future issues. Ultimately, we ensure every product we deliver consistently meets the highest benchmarks for quality, reliability, and customer satisfaction. Your Impact As a Product Quality Engineer (PQE), you are a recognized expert within Cisco, performing complex quality engineering tasks using specialized domain knowledge. You will drive cross-functional engagement across Business Units (BU), Manufacturing (MFG), Product Operations, and Customer Experience (CX) to ensure our customers receive products of the highest quality, consistent with Cisco’s brand. This role requires a senior quality engineer who can operate with minimal supervision, lead early design engagements and own the end-to-end investigation and resolution...
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