Job Summary
🍪 Dismiss Privacy Notice This website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. Dismiss VOC Research Manager - PML Mumbai, Maharashtra Enabling – Business & Growth Insights / On-roll / On-site apply for this job(https://jobs.lever.co/paytm/36a28b5e-2535-4714-9431-ae90d66fe171/apply) Title:Business Growth - Research & insights About Us:Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role:We are looking for a highly driven and user-focused Research Lead to build deep customer understanding for Paytm Money. The role involves leading end-to-end research initiatives, collaborating closely with cross-functional stakeholders, and translating user behavior into actionable business and product insights. Responsibilities: Lead end-to-end research initiatives from stakeholder requirement gathering to execution and presentation of actionable insights. Design structured research frameworks, surveys, discussion...
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