Enterprise Customer Success Manager

Job Summary

Datadog named a Leader in the Gartner® Magic Quadrant™ for Observability Platforms Leader in the Gartner® Magic Quadrant™(https://www.datadoghq.com/resources/gartner-magic-quadrant-observability-platforms-2026/?utmsource=inbound&utmmedium=corpsite-display&utmcampaign=dg-apm-ww-announcement-corpsite-announcement-gartnermq2026-obsplat) Careers(https://careers.datadoghq.com/) Welcome(https://careers.datadoghq.com/) Culture Workplace Benefits(https://careers.datadoghq.com/benefits/) Candidate Experience(https://careers.datadoghq.com/candidate-experience/) Inclusion(https://careers.datadoghq.com/inclusion/) Learning & Development(https://careers.datadoghq.com/learning-and-development/) Pup Culture Blog(https://www.datadoghq.com/blog/pup-culture/) Teams Engineering(https://careers.datadoghq.com/engineering/) General & Administrative(https://careers.datadoghq.com/general-and-administrative/) Marketing(https://careers.datadoghq.com/marketing/) Product Design(https://careers.datadoghq.com/product-design/) Product Management(https://careers.datadoghq.com/product-management/) Sales(https://careers.datadoghq.com/sales/) Technical Solutions(https://careers.datadoghq.com/technical-solutions/) Early Career & Internships(https://careers.datadoghq.com/early-careers/) Locations Americas(https://careers.datadoghq.com/americas/) Asia Pacific(https://careers.datadoghq.com/apac/) EMEA(https://careers.datadoghq.com/emea/) Remote(https://careers.datadoghq.com/remote/) All Jobs(https://careers.datadoghq.com/all-jobs) Careers(https://careers.datadoghq.com/) Welcome(https://careers.datadoghq.com/) Culture Workplace Benefits(https://careers.datadoghq.com/benefits/) Candidate Experience(https://careers.datadoghq.com/candidate-experience/) Inclusion(https://careers.datadoghq.com/inclusion/) Learning & Development(https://careers.datadoghq.com/learning-and-development/) Pup Culture Blog(https://www.datadoghq.com/blog/pup-culture/) Teams Engineering(https://careers.datadoghq.com/engineering/) General & Administrative(https://careers.datadoghq.com/general-and-administrative/) Marketing(https://careers.datadoghq.com/marketing/) Product Design(https://careers.datadoghq.com/product-design/) Product Management(https://careers.datadoghq.com/product-management/) Sales(https://careers.datadoghq.com/sales/) Technical Solutions(https://careers.datadoghq.com/technical-solutions/) Early Career & Internships(https://careers.datadoghq.com/early-careers/) Locations Americas(https://careers.datadoghq.com/americas/) Asia Pacific(https://careers.datadoghq.com/apac/) EMEA(https://careers.datadoghq.com/emea/) Remote(https://careers.datadoghq.com/remote/) All Jobs(https://careers.datadoghq.com/all-jobs) Enterprise Customer Success Manager Jakarta, Indonesia As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers in Indonesia. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it...