Jobs/Toast/Customer Care Manager- Kitchen

Customer Care Manager- Kitchen

ToastChennai24d agoFull-time

Job Summary

ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Customer Care Manager- Kitchen Customer Success Customer Care Manager- Kitchen R14912 Chennai, Tamil Nadu, India Customer Success Add to favorites View favorites Customer Care Manager - Kitchen Location : Chennai Mode : 247 Rotational shifts & Rotational week offs Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Customer Care Manager, you will actively manage a team of agents for the Kitchen campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Chennai, India office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To...

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